The Office of Information Systems (OIS) would like to provide an important update regarding Banner 8 Self-Service, the platform used for various administrative and student services. Ellucian, the vendor behind our Banner system, has announced that Banner 8 Self-Service will remain in Maintenance Support until September 30, 2025. This means that security updates and critical […]
Outage
Virtual Desktops Issue Resolved
The Virtual Desktops service interruption has been resolved. If you are still having issues, please contact Campus Support Center at 479-968-0646 or campussupport@atu.edu.
Virtual Desktops Experiencing Service Interruption
The virtual desktops that serve many computer labs are currently experiencing a service interruption. Our admins are aware of the issue and are working to restore service. If you have questions or concerns, please contact Campus Support at support.atu.edu or campussupport@atu.edu.
Upcoming Planned Maintenance for the University Unified Communications System
There will be a scheduled maintenance for the University’s Unified Communications System (VoIP) on Monday, January 20th, starting at 8:00 am and lasting until 9:00 am. During this time, off-campus software phones, such as Webex on mobile, PC, or laptops, may be unable to connect to phone services. This maintenance will allow the Office of […]
Network Maintenance Complete and Notice for Maintenance for Select Buildings
Any remaining issues from the network maintenance periods that occurred on Saturday night/Sunday morning and Monday morning should now be resolved. If you are still encountering any network connectivity issues, please contact the Campus Support Center at support.atu.edu or 479-968-0646. While the network maintenance is currently completed, several locations failed to update properly on Monday […]