There will be a planned maintenance for the university’s Unified Communications System on Friday, February 21st, starting at 5:15 pm and lasting until 9:00 pm. During this time, the university’s VoIP phones on both the Russellville and Ozark campuses may reboot one or more times. This maintenance will allow the Office of Information Systems to […]
Outage
Update: Duo Issue Resolved
As of 7:43 pm last evening, Duo issued a statement saying all services are restored. If you are still having issues, please contact Campus Support at campussupport@atu.edu or https://support.atu.edu. For more information, visit: https://status.duo.com/incidents/h7lht3g1zv9w.
Update: Duo Issue
The cause of the Duo verification and bypass code issue has been identified, and Duo is deploying a fix for it. The issue should be clearing up here shortly.
Duo Issues
We are receiving reports of issues with Duo involving verification and bypass codes at this time. We are monitoring the situation, and we do not currently have an estimated resolution time.
Important Update on Banner 8 Self-Service Support & Transition to Banner 9
The Office of Information Systems (OIS) would like to provide an important update regarding Banner 8 Self-Service, the platform used for various administrative and student services. Ellucian, the vendor behind our Banner system, has announced that Banner 8 Self-Service will remain in Maintenance Support until September 30, 2025. This means that security updates and critical […]