Our virtual desktops are working; however, we are seeing a degradation of services in this area. You may see some intermittent issues. Our admin is currently investigating the issue. We will post a follow-up message once the issue is resolved.
Outage
Service Outage Announcement: Respondus Monitor
Dear Arkansas Tech University Community, We would like to inform you that Respondus Monitor is currently experiencing a service outage. Our technical team is aware of the issue and is actively working with Respondus to resolve the problem as quickly as possible. Impact: Students and faculty may experience difficulties accessing or completing exams that require […]
Scheduled Production Banner Maintenance – Oracle Patching
There will be scheduled maintenance on the production Banner system between 12:00am Saturday, February 22 and 2:00 am Sunday, February 23. During this time, Banner applications such as Application Navigator, Self-Service (including Web Time Entry), some OneTech cards, Argos, AdviseMe, EPS, Non-Slate Online Applications, and AMS will be intermittently unavailable.
Upcoming Planned Maintenance for the University Unified Communications System
There will be a planned maintenance for the university’s Unified Communications System on Friday, February 21st, starting at 5:15 pm and lasting until 9:00 pm. During this time, the university’s VoIP phones on both the Russellville and Ozark campuses may reboot one or more times. This maintenance will allow the Office of Information Systems to […]
Update: Duo Issue Resolved
As of 7:43 pm last evening, Duo issued a statement saying all services are restored. If you are still having issues, please contact Campus Support at campussupport@atu.edu or https://support.atu.edu. For more information, visit: https://status.duo.com/incidents/h7lht3g1zv9w.