The Office of Information Systems will perform server maintenance between 4:30 a.m. and 8:00 a.m. on Friday, March 8th. Various systems will be unavailable, including AMS, EPS, Certain Cards in Experience, Mobile Go, and the Graduation Name Pronunciation system. If you have any issues, contact Campus Support at campussupport@atu.edu or call our office at 479-968-0646.
Outage
Scheduled Production Banner Maintenance
There will be scheduled maintenance on the production Banner system between 11:00 pm Thursday, February 29 and 5:00 am Friday, March 1. During this time, Banner applications such as Application Navigator, Self-Service (including Web Time Entry), some OneTech cards, Argos, AdviseMe, EPS, Online Application, AMS, and some information in the ATUNow mobile app will be […]
Upcoming Planned Maintenance for the University Unified Communications System
There will be an upcoming scheduled maintenance for the university’s Unified Communications System on Tuesday, February 27th, starting at 5:15 pm and lasting until 10:00 pm. During this time, desk phones on campus and remote Webex devices connected as phones may lose connectivity to the system or restart multiple times. This maintenance will allow the […]
Cell Phone Outage
There is currently a cell phone outage that is intermittently affecting carriers. This can affect getting text messages from Duo for multi-factor authentication. The news article is linked below. https://www.kark.com/news/national-news/att-customers-report-significant-outage/ If you have issues getting your Duo prompts, please contact Campus Support at 479.968.0646 or campussupport@atu.edu.
OneTech Service Interruption
OneTech is currently experiencing a service interruption. Ellucian engineers are researching the issue and will provide further updates.