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Office of Information Systems

Arkansas Tech University

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Uncategorized

October 3, 2025 3:11pm

Upcoming University-Wide Network Maintenance

There will be a university-wide network maintenance on Thursday, October 9th, starting at 4:30 pm and lasting until 11:00 pm. Prep work for the maintenance will begin at 4:30 pm and last until 5:00 pm.  This prep work will involve taking the redundant wireless controllers and redundant network access control systems offline.  While intermittent connectivity […]

Article by Nick Schluterman / Announcement, Maintenance, Uncategorized

September 19, 2025 2:50pm

Upcoming Network Maintenance for Jones Residence Hall

There will be a planned network maintenance in Jones Residence Hall on Sunday, September 21st, starting at 4:00 am and lasting until 6:00 am. During this time, Jones Residence Hall will have intermittent connectivity interruptions while the network is rebooted. This maintenance will allow Network Services to apply a firmware update to network hardware in […]

Article by Nick Schluterman / Announcement, Maintenance, Uncategorized

August 7, 2025 1:07pm

Scheduled Production Banner Maintenance

The production Banner system will undergo scheduled maintenance between 10:00 p.m. Friday, August 08, and 11:00 a.m. Saturday, August 09. During this time, Banner applications such as Application Navigator, Self-Service (including Web Time Entry), some OneTech cards, Argos, AdviseMe, EPS, Online Application, AMS, and e-print will be unavailable.

Article by Nick Schluterman / Announcement, Maintenance, Notification, Uncategorized

June 4, 2025 8:26am

Upcoming Telephone Migration Announced

The Office of Information Systems is pleased to announce that we have started a project to upgrade the university’s Cisco Voice over IP telephone system (VoIP) to Cisco Webex Calling. Cisco Webex Calling is a cloud-based telephone platform that will further integrate the university’s phone system with Webex.  Webex Calling brings more flexibility and new […]

Article by Sean M. Carnahan / Uncategorized

March 5, 2025 3:59pm

Service Restore: Respondus Monitoring

Dear Arkansas Tech University Community, We would like to inform you that Respondus Lockdown Browser and Monitoring is back up and operational. If have any further issues, you can contact Campus Support Center at 479-968-0646 or email us at campussupport@atu.edu

Article by Nick Schluterman / Announcement, Notification, Uncategorized

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CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
(479) 348-2436 (text)
campussupport@atu.edu

Hours of Operation - Fall 2025
Monday-Thursday: 7am-10pm
Friday: 7am-7pm
Saturday-Sunday: 2pm-6pm

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