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Office of Information Systems

Arkansas Tech University

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Uncategorized

October 21, 2025 7:20am

Onetech, Blackboard, and Banner Service Interruptions Resolved

We have been notified that the AWS (Amazon Web Services) outage has been resolved and services should be back to normal. 

Article by Nick Schluterman / Announcement, Notification, Uncategorized

October 20, 2025 2:42pm

Onetech, Blackboard and Banner Service Interruptions

Currently OneTech, Blackboard and Banner are experiencing interruptions due to an on going AWS Outage. We will post an announcement once we have been notified that everything should be working as expected.

Article by Christopher Rehm / Notification, Outage, Uncategorized

October 8, 2025 10:28am

Fall Break Campus Support Hours

As we prepare for Fall Break, please be aware of adjusted Campus Support hours for the Office of Information Systems (OIS): Thursday: 7:00 AM – 12:00 PM (All OIS offices will close at noon for a departmental retreat.) Friday: 7:00 AM – 7:00 PM. Saturday: Closed Sunday: Closed Normal office hours will resume on Monday […]

Article by Nick Schluterman / Announcement, Notification, Uncategorized

October 3, 2025 3:11pm

Upcoming University-Wide Network Maintenance

There will be a university-wide network maintenance on Thursday, October 9th, starting at 4:30 pm and lasting until 11:00 pm. Prep work for the maintenance will begin at 4:30 pm and last until 5:00 pm.  This prep work will involve taking the redundant wireless controllers and redundant network access control systems offline.  While intermittent connectivity […]

Article by Nick Schluterman / Announcement, Maintenance, Uncategorized

September 19, 2025 2:50pm

Upcoming Network Maintenance for Jones Residence Hall

There will be a planned network maintenance in Jones Residence Hall on Sunday, September 21st, starting at 4:00 am and lasting until 6:00 am. During this time, Jones Residence Hall will have intermittent connectivity interruptions while the network is rebooted. This maintenance will allow Network Services to apply a firmware update to network hardware in […]

Article by Nick Schluterman / Announcement, Maintenance, Uncategorized

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CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
(479) 348-2436 (text)
campussupport@atu.edu

Hours of Operation - Fall 2025
Monday-Thursday: 7am-10pm
Friday: 7am-7pm
Saturday-Sunday: 2pm-6pm

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