The Campus Support Center will be closed on Monday, September 7th for the Labor Day holiday. We will reopen at 7:00 a.m. Tuesday, September 8th. If you need assistance, visit our support portal at https://support.atu.edu. You can find valuable solution articles to help with common issues. You can also email us at campussupport@atu.edu to create […]
Don’t Get Hooked
by Jennifer Patterson You may not realize it, but you are a phishing target at school, at work, and at home. Ultimately, you are the most effective way to detect and stop phishing scams. When viewing e-mail messages, texts, or social media posts, look for the following indicators to prevent stolen passwords, personal data, or private information. […]
Kaltura Video Playback Issues
The Campus Support Center has received reports today of Kaltura videos failing to play. You might try to play a video and just get a black screen, or it may go on to give an error. This seems to be an intermittent issue on Kaltura’s end. You might get one video to play fine and […]
OneTech Login Issues Resolved
The OneTech login issues were due to a routing issue with the load balancer. The issues have now been resolved. If you are still having an issue logging into OneTech, please contact Campus Support at 479.968.0646 or campussupport@atu.edu.
OneTech Login Issues
OneTech is currently experiencing login issues. Our Administrative Systems team is working to resolve the issue. We will post another announcement when the issue is resolved.