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Office of Information Systems

Arkansas Tech University

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January 22, 2020 9:42am

Issues with the Cisco VoIP Telephone System

We are currently experiencing issues with the Cisco VoIP telephone system. This is affecting several offices. We have isolated the issue to a hardware failure and are working to restore services. If you need to reach Public Safety at their non-emergency number, it is 479.968.0911. We will post update announcements as needed.

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

January 17, 2020 5:29pm

Tegrity to Kaltura Migration Update V2

As an update to our last message about edits to Tegrity videos not being migrated to Kaltura, we have taken some steps that have changed your options. We have now migrated a different video file to Kaltura, which is the edited version of your recording from Tegrity. These recordings show up in your My Media […]

Article by admin / Announcement, Notification

January 10, 2020 1:42pm

Pending Windows Updates Needing Installed

Due to the recent cyber security warnings that have been circulating in the news, the Office of Information Systems is issuing this announcement to encourage users to reboot their computers as soon as reasonably possible.  We are seeing computers that have updates pending an install.  We need you to restart your computer to allow these […]

Article by Paul Gordon / Announcement, Notification, Security

January 8, 2020 7:34pm

Tegrity to Kaltura Migration Update

The migration of legacy Tegrity recordings to the new Kaltura system is approximately 98% complete, and it is expected to be done very soon.  Please note that the auto-captioning for the recordings is a separate process that doesn’t begin until after all the recordings have been migrated.  Please don’t worry if you don’t see captions […]

Article by admin / Announcement

January 8, 2020 9:37am

OIS Workshop – Kaltura Intro and Training

The Office of Information Systems will host a workshop on Thursday, Jan 9th at 2:30 – 4:00 in RPL 332 for another round of the Kaltura Introduction session for those that haven’t seen one yet.  If you can’t make it,  there is a recording of a previous workshop on this topic located at video.atu.edu in […]

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

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CAMPUS SUPPORT CENTER

RPL 150
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