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Office of Information Systems

Arkansas Tech University

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October 20, 2025 2:42pm

Onetech, Blackboard and Banner Service Interruptions

Currently OneTech, Blackboard and Banner are experiencing interruptions due to an on going AWS Outage. We will post an announcement once we have been notified that everything should be working as expected.

Article by Christopher Rehm / Notification, Outage, Uncategorized

October 10, 2025 4:39pm

Banner 8 Self-Service Sunset – October 2025 Update

The Office of Information Systems (OIS) continues preparing for the retirement of Banner 8 Self-Service (SSB 8). As a reminder, Ellucian, our vendor, will decommission SSB 8 in January 2026. To ensure a smooth transition to Banner 9 Self-Service (SSB 9), we have been working with faculty and staff to test processes in our non-production […]

Article by Christopher Rehm / Announcement, Notification

October 8, 2025 10:28am

Fall Break Campus Support Hours

As we prepare for Fall Break, please be aware of adjusted Campus Support hours for the Office of Information Systems (OIS): Thursday: 7:00 AM – 12:00 PM (All OIS offices will close at noon for a departmental retreat.) Friday: 7:00 AM – 7:00 PM. Saturday: Closed Sunday: Closed Normal office hours will resume on Monday […]

Article by Nick Schluterman / Announcement, Notification, Uncategorized

October 3, 2025 3:11pm

Upcoming University-Wide Network Maintenance

There will be a university-wide network maintenance on Thursday, October 9th, starting at 4:30 pm and lasting until 11:00 pm. Prep work for the maintenance will begin at 4:30 pm and last until 5:00 pm.  This prep work will involve taking the redundant wireless controllers and redundant network access control systems offline.  While intermittent connectivity […]

Article by Nick Schluterman / Announcement, Maintenance, Uncategorized

September 30, 2025 3:48pm

Scheduled Production Banner Maintenance

The production Banner system will undergo scheduled maintenance between 8:30 p.m. Friday, October 3, and 6:00 a.m. Saturday, October 4. During this time, Banner applications such as Application Navigator, Self-Service (including Web Time Entry), some OneTech cards, and AppXtender will be unavailable.

Article by Christopher Rehm / Announcement, Maintenance, Notification

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CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
(479) 348-2436 (text)
campussupport@atu.edu

Hours of Operation - Fall 2025
Monday-Thursday: 7am-10pm
Friday: 7am-7pm
Saturday-Sunday: 2pm-6pm

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