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Office of Information Systems

Arkansas Tech University

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April 23, 2025 9:02am

Degraded Service on Virtual Desktops

Our virtual desktops are working; however, we are seeing a degradation of services in this area. You may see some intermittent issues. Our admin is currently investigating the issue. We will post a follow-up message once the issue is resolved.

Article by Angela Linden / Announcement, Notification, Outage

April 16, 2025 9:13am

Important Notice to Instructors from Pearson

May 17, 2025 maintenance information – will affect some Summer 2025 courses On Saturday, May 17, 2025 from 00:00 (midnight) to 8:00 CT the following products will be unavailable: ALL MyLab, Mastering and MathXL for School courses  Revel:     The following product will have limited impact during this work: ·        Pearson+ will be available with limitations: […]

Article by Paul Gordon / Announcement, Maintenance, Notification

April 8, 2025 2:21pm

Upcoming Emergency Maintenance for the University Unified Communications (VoIP) System

There will be an emergency maintenance for the University’s Unified Communications System today, April 8th, starting at 5:15 pm and lasting until 9:00 pm. During this time, the university’s voicemail system may be unavailable, including individual and departmental voicemail boxes. This maintenance will allow the Office of Information Systems to install a software fix to […]

Article by Christopher Rehm / Announcement, Maintenance, Notification

March 21, 2025 10:17am

Scheduled Production Banner Maintenance

The production Banner system will undergo scheduled maintenance between 9:00 p.m. Friday, March 21, and 7:00 a.m. Saturday, March 22. During this time, Banner applications such as Application Navigator, Self-Service (including Web Time Entry), some OneTech cards, Argos, AdviseMe, EPS, Online Application, AMS, and e-print will be unavailable. There is also maintenance on Argos, FormFusion, […]

Article by Christopher Rehm / Announcement, Maintenance, Notification

March 5, 2025 3:59pm

Service Restore: Respondus Monitoring

Dear Arkansas Tech University Community, We would like to inform you that Respondus Lockdown Browser and Monitoring is back up and operational. If have any further issues, you can contact Campus Support Center at 479-968-0646 or email us at campussupport@atu.edu

Article by Nick Schluterman / Announcement, Notification, Uncategorized

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CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
(479) 348-2436 (text)
campussupport@atu.edu

Hours of Operation - Summer 2025
Monday-Friday: 7am-7pm

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