Office of Information Systems

Arkansas Tech University

Upcoming Maintenance for the University’s Unified Communication System

There will be a scheduled maintenance for the University’s Unified Communications System (VoIP) on Sunday, March 12th, starting at 11:00 am and lasting until 1:00 pm. During this time, off-campus software phones, such as Webex on mobile, PC, or laptops, may be unable to connect to phone services. This maintenance will allow Network Services to […]

Announcing Academic Network Upgrades

The Office of Information Systems is pleased to announce an ongoing project to improve the University’s wired and wireless networks in academic buildings on the Russellville and Ozark campuses. This improvement includes: This project will affect the following buildings:RussellvilleBrown (Wireless upgrades are already in place)Center for Energy StudiesCorleyCrabaughDeanFisheries and WildlifeGreenhouse ClassroomsHullMcEverMortonNorman ArtRoss Pendergraft Library (Wireless […]

Upcoming Maintenance for the Unified Communications Systems

There will be an upcoming scheduled maintenance for the university’s Unified Communications System on Friday, February 24th, starting at 5:30 pm and lasting until 10:00 pm.  During this time, desk phones on campus and remote Webex devices connected as phones may lose connectivity to the system or restart multiple times.  This maintenance will allow the […]

Course Management Systems Data Retention Policy and Best Practices

Please take note that the Office of Information Systems at Arkansas Tech has implemented a new policy with best practices regarding data retention for our course management systems, such as Blackboard Learn, Kaltura, Webex, and Blackboard Collaborate. It is located at https://support.atu.edu/support/solutions/articles/7000067313-course-management-systems-cms-data-retention-policy-and-best-practicesThe purpose of this policy is to define what CMS data is, where it […]