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Office of Information Systems

Arkansas Tech University

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Announcements

September 16, 2020 11:03am

Email Scam Targeting Students

The Office of Information systems has been notified of an email scam targeting students. If you receive an email that looks to have come from Dr. Masanori Kuroki asking you to participate in a research project, please do not respond or send any personal information to this request.  We want to remind the ATU community […]

Article by Angela Linden / Announcement

September 16, 2020 10:00am

Upcoming Planned Network Maintenance for Hull

There will be an upcoming planned network maintenance for the Hull Building on Friday, September 18th, starting at 6:00 pm and lasting until 9:00 pm.  During this time, wired and wireless network connectivity and VoIP services in the building may be intermittent or offline.  Actual losses of connectivity will likely not be for the entire […]

Article by Angela Linden / Announcement, Maintenance, Notification

September 10, 2020 8:42am

Internet Service Interruption

The Russellville and Ozark campus’ lost Internet connectivity due to an unprecedented double outage event from our Internet Service provider.  The result of the event caused the ARE-ON network to be unreachable from the Internet and Internet2 for about 1 hour and 12 minutes, from midnight (12:00 am) on Thursday 9/10/2020 until 1:12 am Thursday […]

Article by Angela Linden / Announcement, Outage

September 9, 2020 7:34am

Telephone Issues Resolved

The telephone issues on 9-8-2020 were due to a fiber cut near campus.  We were notified this was fixed as of 4:00 AM on 9-9-2020.  Phones service should be back to normal. Please contact the Campus Support Center at 479-968-0646 or campussupport@atu.edu if you are still experiencing any phone related issues related to this interruption.

Article by Paul Gordon / Announcement, Notification

September 8, 2020 3:01pm

Telephone Issues on the Russellville Campus

Two Windstream PRI circuits are experiencing a service interruption at this time. We are aware of the problem, and are having trouble reporting it due to their own support numbers being down too. We have no ETA as to when the circuits will return to normal operation.

Article by Angela Linden / Announcement, Notification, Outage

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CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
(479) 348-2436 (text)
campussupport@atu.edu

Hours of Operation - Summer 2025
Monday-Friday: 7am-7pm

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