There will be an upcoming planned maintenance for the university Unified Communications (VoIP) telephone system on Friday, June 5th, starting at 3 pm and lasting until 6 pm. During this time, some phone services may be intermittent and desk phones on both campuses may reboot. This maintenance window will allow the Office of Information Systems […]
Network Service Disruption in Doc Bryan — RESOLVED
The issue with network connectivity in Doc Bryan was resolved around 1:25pm on May 4th, 2020. The problem was caused by a tripped breaker and not an issue with the networking equipment. Please contact the Campus Support Center at campussupport@atu.edu if you still have any issues in Doc Bryan.
Network Service Disruption in Doc Bryan
We are experiencing a network service disruption in the Doc Bryan building. This will affect those who are remoting in to a computer in this building as well as the people who are in the building currently working. The Network Services Team is investigating the disruption and are working towards a resolution. If you have […]
Phone Service Interruption
The Office of Information Systems is experiencing a phone service interruption. This is affecting some inbound calls to the Russellville campus, and all inbound calls to the Ozark campus. We are working with Century Link towards a resolution. There is no ETA on a resolution at this time. We will post another announcement when the […]
Global Protect VPN – Remote Access Client Updated – Please Verify Connections As Appropriate
On February 26th, the Office of Information Systems sent out a notice on a planned VPN Client Version Update that would occur on March 2nd, 2020, at 07:00 am. (This version update is complete) This version update was part of our continued maintenance to ensure a secure and accessible remote access process into the University […]