The University’s Ellucian systems will undergo scheduled maintenance as part of the annual security certificate renewal process. Maintenance Window:Thursday, December 4, 2025 – 9:30 p.m. (CST)toFriday, December 5, 2025 – 6:30 a.m. (CST) During this maintenance period, single sign-on access to several Ellucian services may be unavailable or intermittently disrupted. This includes: Students, faculty, and staff who […]
Thanksgiving Holiday Support Hours
Campus Support will close Thursday through Sunday for the Thanksgiving holiday. Operations resume Monday at 7 A.M. If you need assistance during this time, please submit a ticket in our support portal, support.atu.edu. We wish you a Happy Thanksgiving!
Scam Alert: Texts Impersonating ATU IT Staff
ATU has received reports of a scam text impersonating the “IT Help Center” that claims the recipient is no longer an ATU Student and asks them to reply YES/NO to keep their account active; in some cases the sender references an old password to build trust, then pressures the recipient to change their password and […]
Onetech, Blackboard, and Banner Service Interruptions Resolved
We have been notified that the AWS (Amazon Web Services) outage has been resolved and services should be back to normal.
Fall Break Campus Support Hours
As we prepare for Fall Break, please be aware of adjusted Campus Support hours for the Office of Information Systems (OIS): Thursday: 7:00 AM – 12:00 PM (All OIS offices will close at noon for a departmental retreat.) Friday: 7:00 AM – 7:00 PM. Saturday: Closed Sunday: Closed Normal office hours will resume on Monday […]