ATU has received reports of a scam text impersonating the “IT Help Center” that claims the recipient is no longer an ATU Student and asks them to reply YES/NO to keep their account active; in some cases the sender references an old password to build trust, then pressures the recipient to change their password and […]
Onetech, Blackboard, and Banner Service Interruptions Resolved
We have been notified that the AWS (Amazon Web Services) outage has been resolved and services should be back to normal.
Fall Break Campus Support Hours
As we prepare for Fall Break, please be aware of adjusted Campus Support hours for the Office of Information Systems (OIS): Thursday: 7:00 AM – 12:00 PM (All OIS offices will close at noon for a departmental retreat.) Friday: 7:00 AM – 7:00 PM. Saturday: Closed Sunday: Closed Normal office hours will resume on Monday […]
Upcoming University-Wide Network Maintenance
There will be a university-wide network maintenance on Thursday, October 9th, starting at 4:30 pm and lasting until 11:00 pm. Prep work for the maintenance will begin at 4:30 pm and last until 5:00 pm. This prep work will involve taking the redundant wireless controllers and redundant network access control systems offline. While intermittent connectivity […]
Upcoming Network Maintenance for Jones Residence Hall
There will be a planned network maintenance in Jones Residence Hall on Sunday, September 21st, starting at 4:00 am and lasting until 6:00 am. During this time, Jones Residence Hall will have intermittent connectivity interruptions while the network is rebooted. This maintenance will allow Network Services to apply a firmware update to network hardware in […]