Today, WebEx released their September update, which includes a simplified user interface. The new interface includes clearly labeled controls that give you quick access to control your audio, video, content sharing, chat, and view participants. A refreshed preview window also includes these updated controls. You can Explore the 40.9 In-Meeting Experience on the WebEx website. You should […]
Announcement
Upcoming Planned Network Maintenance for Turner Residence Hall
There will be a planned network maintenance for Turner Residence Hall on Saturday, September 5th, between 4:00 am and 5:00 am. During this time, wired and wireless network access in the building may be intermittent or unavailable. The actual duration for the loss of connectivity is expected to be less than 20 minutes but the […]
Campus Support Closed for Labor Day
The Campus Support Center will be closed on Monday, September 7th for the Labor Day holiday. We will reopen at 7:00 a.m. Tuesday, September 8th. If you need assistance, visit our support portal at https://support.atu.edu. You can find valuable solution articles to help with common issues. You can also email us at campussupport@atu.edu to create […]
Kaltura Video Playback Issues
The Campus Support Center has received reports today of Kaltura videos failing to play. You might try to play a video and just get a black screen, or it may go on to give an error. This seems to be an intermittent issue on Kaltura’s end. You might get one video to play fine and […]
OneTech Login Issues Resolved
The OneTech login issues were due to a routing issue with the load balancer. The issues have now been resolved. If you are still having an issue logging into OneTech, please contact Campus Support at 479.968.0646 or campussupport@atu.edu.