Due to a recent bug in Blackboard we recommend that all students and faculty update their respective browsers to the latest version. Google Chrome: https://support.google.com/chrome/answer/95414?co=GENIE.Platform%3DDesktop&hl=en Safari: https://support.apple.com/en-us/HT204416 Mozilla Firefox: https://support.mozilla.org/en-US/kb/update-firefox-latest-release Microsoft Edge: https://www.whatismybrowser.com/guides/how-to-update-your-browser/edge Please contact the Campus Support Center at 479-968-0646 or campussupport@atu.edu for any questions or concerns.
Notification
Update: Upcoming Planned VPN Maintenance
We are altering the date of the update to ensure user testing before Spring Break begins. Thank you for your patience and understanding of this change to the update. Please test your connection before going out of town Friday and let us know if you have any issues. There will be planned maintenance for the […]
Reconnecting to Phone Services in Webex
As part of the upgrade to the Unified Communications (VoIP) system late last week, it will likely be necessary to reconnect your Webex client to phone services to make or receive calls. To verify whether you need to reconnect, please open Webex (formerly Teams) on your computer and check at the bottom left-hand corner of […]
ATU Unified Communications (VoIP) System Maintenance Complete
The first planned maintenance for the university’s Unified Communication (VoIP) system is now complete. If you are still experiencing any issues related to the university VoIP system or Webex calling, please contact the Campus Support Center at (479) 968-0646 or campussupport@atu.edu.
Upcoming Planned Maintenance Periods for the ATU Unified Communications (VoIP) System
There will be several planned maintenance periods for the university’s Unified Communication (VoIP) system during this coming week. The first will occur on Tuesday, March 2nd, starting at 5:00 pm and lasting until 8:00 pm. During this time, calling to and from the university VoIP system may be intermittent and there will be periods where […]