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Office of Information Systems

Arkansas Tech University

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Outage

April 8, 2020 7:11am

Telephone Issue Resolved

The telephone issue with incoming calls appears to be resolved.  If your department is still having telephone issues, please reach out to Campus Support at 479.968.0646.

Article by Angela Linden / Announcement, Outage

April 7, 2020 5:17pm

Phone Issues

The Campus Support Center and a number of other departments are currently experiencing an issue impacting incoming calls. Although calls made to the Campus Support number (479-968-0646) will not go through, individuals may still submit a ticket here or by emailing campussupport@atu.edu.

Article by admin / Announcement, Outage, Uncategorized

March 26, 2020 3:25pm

Kaltura Access Issues

From the Kaltura Support page: KMS access issue New incident: Investigating We are currently experiencing issues with KMS availability. Kaltura teams are currently working on it. Time posted Mar 26, 20:15 UTC

Article by Angela Linden / Announcement, Outage

March 10, 2020 12:14pm

Blackboard Connectivity Issues

Campus Support is currently receiving reports of issues connecting to Blackboard. When you try to navigate to the site, the error message is 502 Bad Gateway. We have notified our admin, and he is currently investigating.

Article by Angela Linden / Announcement, Notification, Outage

March 6, 2020 3:42pm

Phone Service Interruption

The Office of Information Systems is experiencing a phone service interruption. This is affecting some inbound calls to the Russellville campus, and all inbound calls to the Ozark campus. We are working with Century Link towards a resolution. There is no ETA on a resolution at this time. We will post another announcement when the […]

Article by Paul Gordon / Announcement, Notification, Outage

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CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
(479) 348-2436 (text)
campussupport@atu.edu

Hours of Operation - Fall 2025
Monday-Thursday: 7am-10pm
Friday: 7am-7pm
Saturday-Sunday: 2pm-6pm

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