The Russellville and Ozark campus’ lost Internet connectivity due to an unprecedented double outage event from our Internet Service provider. The result of the event caused the ARE-ON network to be unreachable from the Internet and Internet2 for about 1 hour and 12 minutes, from midnight (12:00 am) on Thursday 9/10/2020 until 1:12 am Thursday […]
Telephone Issues Resolved
The telephone issues on 9-8-2020 were due to a fiber cut near campus. We were notified this was fixed as of 4:00 AM on 9-9-2020. Phones service should be back to normal. Please contact the Campus Support Center at 479-968-0646 or campussupport@atu.edu if you are still experiencing any phone related issues related to this interruption.
Telephone Issues on the Russellville Campus
Two Windstream PRI circuits are experiencing a service interruption at this time. We are aware of the problem, and are having trouble reporting it due to their own support numbers being down too. We have no ETA as to when the circuits will return to normal operation.
WebEx Meetings 40.9 Upgrade Available
Today, WebEx released their September update, which includes a simplified user interface. The new interface includes clearly labeled controls that give you quick access to control your audio, video, content sharing, chat, and view participants. A refreshed preview window also includes these updated controls. You can Explore the 40.9 In-Meeting Experience on the WebEx website. You should […]
Upcoming Planned Network Maintenance for Turner Residence Hall
There will be a planned network maintenance for Turner Residence Hall on Saturday, September 5th, between 4:00 am and 5:00 am. During this time, wired and wireless network access in the building may be intermittent or unavailable. The actual duration for the loss of connectivity is expected to be less than 20 minutes but the […]