The Office of Information Systems has been notified that some users may be having issues connecting to ATU-Wireless. Yesterday, on January 5th, the security certificate that helps secure ATU-Wireless connection expired and needed to be renewed. Security on some client devices may notice this change and re-prompt the user to verify that the wireless network […]
Upcoming Network Maintenance in Residence Halls
There will be upcoming network maintenance for some residence halls on Friday, January 7th, starting at 3:00 pm and lasting until 6:00 pm. During this time, wired and wireless connectivity in affected residence halls may be unavailable for a brief amount of time. Impacted residence halls will be: Brown Paine Tucker Turner Wilson This maintenance […]
OneTech/Self-Service Banner sessions
Some users are experiencing session issues in OneTech and Self-Service Banner. While we work with our provider to resolve these issues, the recommended solution is to clear your browser cache for “All time” in Chrome or “Everything” in Firefox. Please follow these links to do this for your browser. How to clear cache & cookies […]
Campus Support Closed for the Holidays
The Campus Support Center will be closed for the Christmas & New Year’s holidays beginning December 24th. We will reopen at 7:00 a.m. on Monday, January 3rd 2022. If you need assistance, visit our support portal at https://support.atu.edu. You can find valuable solution articles to help with common issues. You can also email us at […]
Scheduled Production Banner Maintenance
The Production Banner System will be unavailable on Thursday, December 23rd beginning from 4am to 5am for routine maintenance. During this maintenance, Banner applications such as Banner 9 Application Navigator & Admin Pages, Self-Service (including Web Time Entry), some OneTech Channels, Argos, AdviseMe, EPS, Online Application, AMS, and some information in the ATUNow mobile app […]